Online Payment Gateway
Account information is updated every 24 hours Monday-Friday excluding holidays.
No fee charged to use this payment service.
Enter your account number and last name from your statement and click 'Search' to continue.
TERMINATION
If you have received a TERMINATION NOTICE – ONLY use the internet to make a payment if paying PRIOR to 10:00 a.m. on the Termination Date; otherwise call our office to make the payment and notify staff of pending termination. If you do not process the online payment before 10:00 a.m. on the Termination Date, the District WILL NOT have a record of the payment until the next business day. Your service WILL be subject to termination and additional fees WILL apply.
If your water service has been TERMINATED – DO NOT pay online; CALL our office at 304-757-6551 between 8:00 a.m. – 4:00 p.m. Monday – Friday to make the payment and notify staff that water service is off due to non-payment.
PLEASE NOTE
The District will not turn-on water service after business hours. Any delinquent charges, reconnect fees and security deposit requirements paid after 2:30 p.m.; water service will not be restored until the following business day. Payments made before 2:30 p.m., the water service will be turned–on the same business day.
