Online Payment Gateway
Account information is updated every 24 hours Monday-Friday excluding holidays.

No fee charged to use this payment service.
Account Number: (xxxxxxxxxx)


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Enter your account number and last name from your statement and click 'Search' to continue.

TERMINATION

If you have received a TERMINATION NOTICE – ONLY use the internet to make a payment if paying PRIOR to 10:00 a.m. on the Termination Date; otherwise call our office to make the payment and notify staff of pending termination.  If you do not process the online payment before 10:00 a.m. on the Termination Date, the District WILL NOT have a record of the payment until the next business day.  Your service WILL be subject to termination and additional fees WILL apply.

If your water service has been TERMINATED – DO NOT pay online; CALL our office at 304-757-6551 between 8:00 a.m. – 4:30 p.m. Monday – Friday to make the payment and notify staff that water service is off due to non-payment. 

 

PLEASE NOTE
The District will not turn-on water service after business hours.  Any delinquent charges, reconnect fees and security deposit requirements paid after 3:30 p.m.; water service will not be restored until the following business day.  Payments made before 3:30 p.m., the water service will be turned–on the same business day.

 

 
 

PO Box 860 , Scott Depot, WV 25560
Phone: 304-757-6551   Fax: 304-757-6558
email: customerservice@putnampsd.com

Office Hours: 8 AM to 4:30 PM M-F
After Hours Emergency Number: 304-757-6509