Online Payment Gateway
Account information is updated every 24 hours Monday-Friday excluding holidays.

No fee charged to use this payment service.
Account Number: (xxxxxxxxxx)


Last Name:



Enter your account number and last name from your statement and click 'Search' to continue.

TERMINATION

If you have received a TERMINATION NOTICE – ONLY use the internet to make a payment if paying PRIOR to 8:00 a.m. on the Termination Date; otherwise call our office to make the payment and notify staff of pending termination.  If you do not process the online payment before 8:00 a.m. on the Termination Date, the Corporation WILL NOT have a record of the payment until the next business day.  Your service WILL be subject to termination and additional fees WILL apply.

If your water service has been TERMINATED – DO NOT pay online; CALL our office at 304-876-2312 or 304-876-2574 between 8:00 a.m. – 4:30 p.m. Monday – Friday to make the payment and notify staff that water service is off due to non-payment. 

 

 

 
 

PO Box 248 , Shepherdstown, WV 25443
Phone: 304-876-2312 or 304-876-2574  Fax: 304-876-1473
email: billing@shepherdstown.us

Office Hours: 8 AM to 4:30 PM M-F